Emergency Call-Outs in Northamptonshire
Floods, backups, and burst drains don't wait for office hours — neither do we.
Signs you need this service
- Sewage backing up into a sink, toilet, or shower, anywhere inside the property
- Flooding from a drain that's at risk of entering your home or business
- Complete blockage with rising water — especially if it's your only toilet, or there are children, elderly, or vulnerable people in the property
- Strong sewage smell indoors — can indicate a complete blockage or a cracked pipe
What we do
We operate 24 hours a day, every day. When you call, we'll ask a few quick questions to understand what's happening and give you an honest idea of how soon we can get to you. Our engineers carry jetting equipment, CCTV cameras, and the tools needed to diagnose and resolve most emergencies on the first visit.
While you wait: stop using the affected drain completely — don't flush the toilet again, don't run taps or use the sink, as more water will only make the problem worse. If sewage has entered the property, move anything valuable away from the affected area. Don't pour any chemicals down the drain; they rarely help with a serious blockage and can make the job harder for the engineer.
Once we arrive, we'll assess the situation, clear the blockage or stop the flooding, and explain exactly what caused it. If there's a structural issue behind it — a collapsed or damaged pipe — we'll give you a clear, separate quote for any further repair work. You'll never be pressured into deciding on the spot.
Is it actually your problem? We check before you pay.
If a problem turns out to be your local water authority's responsibility rather than a private repair, we tell you before any work goes ahead — and provide a written report you can use to pursue a claim.
How the water authority check worksWhy RCH Drainage
24/7 response
Engineers on standby every day of the year.
Local engineers
Northamptonshire-based teams, not a national call centre.
Transparent pricing
Fixed prices and no call-out fee — agreed before we start.
Areas we cover
Emergency Call-Outs across Northamptonshire and the wider Midlands, including:
Other services
- Blocked DrainsSinks, toilets, gullies and external drains cleared fast. We find the cause, not just the symptom.
- CCTV Drain SurveysPinpoint the exact problem with a camera survey. Full report and footage, ideal for home buyers and recurring blockages.
- Drain JettingHigh-pressure water jetting clears grease, roots and silt build-up and restores full flow.
- Drain RepairsLocalised patch repairs or full-length pipe lining — diagnosed from CCTV footage first, no unnecessary digging.
Frequently asked questions
- How fast can you get to me?
- We aim to reach genuine emergencies as quickly as possible, day or night. Call our emergency line and we'll give you an honest estimate based on your location and what's happening.
- What should I do while I wait?
- Stop using the affected drain — no flushing, no running taps. If sewage has entered the property, move anything that could be damaged. Don't use chemical drain cleaners.
- Will it cost more to call out-of-hours?
- Emergency and out-of-hours call-outs typically cost more than a scheduled daytime visit, which is standard across the industry. We'll always confirm the price with you before starting any work — no surprises on the invoice.
- What if it turns out not to be an emergency?
- That's fine — we'd rather you call and find out than wait and risk it getting worse. Our team can help you judge urgency over the phone if you're not sure.
Need emergency call-outs now?
Speak to a local engineer or request a callback — we'll get back to you fast.