Terms of Service

These terms govern your use of the RCH Drainage website (the "site"). By accessing or using the site, you agree to be bound by these terms. If you do not agree, please do not use the site. [Company name and registered address to be added].

You agree to use the site only for lawful purposes. In particular, you must not:

• Use the site in a way that breaches any applicable law or regulation.
• Attempt to gain unauthorised access to the site, its servers, or any connected systems or databases.
• Introduce viruses, trojans, worms or other material that is malicious or technologically harmful.
• Use any automated system (including scrapers, bots or spiders) to access or copy content from the site without our prior written permission.
• Submit false, misleading or fraudulent information through the enquiry form, or use it to harass any person.

Submitting an enquiry through the site (including any photos or videos you upload) is a request for information or a quote — it does not create a contract between you and RCH Drainage. A contract for any drainage work is only formed once RCH Drainage has confirmed the job in writing (by email or text) and you have accepted the quoted price and scope.

Prices, response times and availability shown on the site are indicative and may change. The agreed price and scope at the point of booking will prevail.

The content on this site is provided for general information only and does not constitute professional advice. While we make reasonable efforts to keep the site accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy or availability of the site or its content.

To the fullest extent permitted by law, RCH Drainage excludes all liability for any loss or damage arising out of or in connection with your use of, or inability to use, the site, including for indirect, consequential or economic loss. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

Liability for drainage work carried out by RCH Drainage is governed by the separate terms of the booking confirmation and any written quotation, not by this website notice.

All content on this site — including text, images, logos, layout and code — is owned by RCH Drainage or its licensors and is protected by UK and international copyright laws. You may view and print pages for your own personal, non-commercial use. You must not otherwise copy, reproduce, republish, distribute or commercially exploit any content from the site without our prior written consent.

You retain ownership of any photos, videos or descriptions you upload through the enquiry form, but you grant us a non-exclusive licence to use them as needed to assess your enquiry and carry out any agreed work.

The site may contain links to third-party websites for your convenience. We do not control those sites and are not responsible for their content, policies or practices. Visiting them is at your own risk.

We may change, suspend or withdraw any part of the site at any time without notice. We may also update these terms from time to time; the version in effect is the one published on this page. Material changes will be reflected in the "last updated" date above.

These terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by the laws of England and Wales. You and RCH Drainage agree to the exclusive jurisdiction of the courts of England and Wales.